Policy

Qualidade

Política Qualidade

Mission

To expand the services we provide through continuous improvement, offering our clients solutions tailored to their needs and expectations.
Vision
To be a benchmark company at national level, presenting high quality products/services, focused on customer satisfaction and the seriousness of our professionals.

Quality Policy

Tip Molde Lda. sees quality as a key differentiating factor for its business. We therefore believe that it is our duty to be committed to continuously improving the quality of our processes and services, in order to fully satisfy our customers' needs and achieve our goals. The company's market strategy is and will always be based on values such as responsibility, rigor, efficiency, solidarity and respect for human rights. Therefore, the company's quality policy is:

Customer and supplier relations Consolidate and increase customer relations, fostering a close relationship with suppliers in order to ensure the quality and effectiveness of the products/services provided. The aim is to fully satisfy customer needs and expectations, meeting their specifications and requirements.

Envolver os colaboradores Facultar aos colaboradores a formação necessária, para que no desenvolvimento das suas atividades, o façam com competência na procura de uma crescente motivação para a organização interna do trabalho, orientada para o aumento da produtividade.
Proporcionar um ambiente de trabalho saudável e benéfico para todos os colaboradores de modo a garantir a sua satisfação.
Satisfação dos clientes Obter a satisfação total dos seus clientes, fornecendo os produtos/serviços solicitados segundo as suas especificações e requisitos, tentando sempre exceder as suas expetativas, de acordo com os requisitos legais, normativos e regulamentares.

Continuous improvement, Continuously improving the quality of our products/services, dealing efficiently with possible complaints and non-conformities, promoting the effectiveness of the Quality Management System, always meeting the demands of today's market, investing in the constant improvement of working methods and tools,
in a logic of risk-based thinking.

Vila Nova de Famalicão, 26 Janeiro 2023

Administration,
Ricardo Magalhães
Paulo Fernandes